I had a contract with Mr. Jim Fuller, building manager of Elite Builders Inc, which covered, among other tasks, roof & chimneys work
The workers left a mess behind & more importantly did not finish the job.
I made the mistake of paying everything after their 1st day work. and haven't heard from them since then. My numerous phone calls and emails remain as of today (4 weeks later) ignored.
When I called from another phone and "accidentally" got Mr. Fuller on the phone, he would "fake" a bad communication as if he couldn't hear me.
I learn from my mistake but I also like to share with other people hoping this can prevent someone else from selecting the wrong people.